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Privacy Policy

www.nelliestore.co.uk is a trading style for Digitronix Limited

  • Digitronix Ltd is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is used.
  • Please read this Privacy Policy carefully. It contains important information about the use of your personal information.

What personal information do we collect?

  • Digitronix collects the details provided by you on registration together with information we learn about you from your use of the service.
  • Some of our services require payment. We therefore need to collect your e-mail address, card holder address, delivery address, credit or debit card number and type, card start date, card issue number and card expiry date. Your credit card details are stored securely and separately from other information and are never re-used except to fulfil your order.
  • To enable us to improve the quality of service provided we also need to collect information about your computer system, including (but not limited to): IP address, free disk space, display resolution, colour depth and order upload duration.

What do we do with the information we collect?

  • We use the registration information and payment information to allow us to process and fulfil your orders. We will also use the personal information that we collect from your use of this site to improve our service to you and to provide services which may interest you. 
  • Where you have indicated your agreement, we may use your information to send you offers and news about www.nelliestore.co.uk products and services or those of carefully selected third parties which we think may be of interest to you. We may contact you by post, email, telephone or fax for these purposes. You can opt out of receiving our marketing information in the profile section of your account. If you experience any difficulties updating your details please contact ellie@nelliestore.co.uk

Disclosures of your information

  • Your information may be passed to and used by all Digitronix Ltd group companies. We will never pass your data to anyone else, except for successors in title to our business. 
  • We may also use and share information relating to groups of customers, without identifying individuals, to learn more about customer behaviour and find ways of enhancing our service.

What is a Cookie and how does the company use them?

  • Cookies are small pieces of information sent by a web server to a web browser which enables the server to collect information from the browser. On visiting www.nelliestore.co.uk, a cookie will be placed on your computer automatically by the web site. 
  • We use its cookies for monitoring load balancing between our servers while you are linked to the web site, to conduct analyses of user traffic, and to perform web log audits. We may pass the non-personal information collected by our cookies to third parties but only for the purposes of carrying out such monitoring, analysis or web log auditing, or for the purposes of tracking the number of anonymous users visiting our web site. Whilst you do not need to allow your browser to accept cookies in order to browse the site or access the services, you must have cookies enabled if you wish to use the service or access any areas reserved for registered users.  Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. Please note this may restrict your use of www.nelliestore.co.uk.

Our Responsibilities- How do we protect customer information?

  • As required by the UK Data Protection Act of 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. 

Changes to Privacy Policy

  • If we change our privacy policy, we will post the new policy on our website. Please visit this Privacy Policy on a regular basis to make sure you have read the latest version and you understand what we do with your personal information.

Feedback

You have the right to access the personal information that is held about you. To obtain a copy of the information Digitronix Ltd holds about you, please write to us at the following address: Privacy Officer, Digitronix Ltd, 22A&B Lightcliffe Road, Brighouse HD6 2DJ enclosing your postal details and a cheque for £10 payable to Digitronix Limited.